1. Introduction
SolarCo Energy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, mailing address.
- Communication Details: Information you provide during phone calls, emails, or through RingCentral services.
- Usage Information: Data about your interactions with our website, such as IP address, browser type, and page visits.
3. How We Collect Information
We collect personal information in the following ways:
- When you fill out a form on our website.
- When you contact us via phone (including through RingCentral), email, or chat.
- When you subscribe to our updates or request a consultation.
4. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide services.
- Schedule consultations and follow-up communication.
- Improve our website’s functionality and customer experience.
- Comply with legal obligations.
5. Sharing of Information
We do not sell your personal information. However, we may share your data with third parties in the following situations:
- Service Providers: We use third-party services like RingCentral for communication purposes.
- Legal Requirements: If required by law or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your experience. You can modify your browser settings to disable cookies, though this may impact your ability to use certain features.
7. Your Privacy Rights (CCPA)
If you are a California resident, you have the following rights:
- Right to Know: You can request details about the personal information we collect and how it is used.
- Right to Delete: You can request that we delete your personal data.
- Right to Opt-Out: You can opt-out of the sale of your personal information (though we do not sell data).
8. Data Security
We implement security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
9. Retention of Information
We retain your personal information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page.
11. SMS Terms & Conditions
SMS Consent Communication:
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from us, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Message Frequency:
Message frequency may vary depending on the type of communication.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from SolarCo Energy in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
By submitting any form, you agree to receive text messages from SolarCo Energy related to Commercial Solar Services . You may reply STOP to opt-out at any time. Reply HELP to 949-482-2232 for assistance. Messages and data rates may apply. Message frequency will vary.
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive or to 949-482-2232. Alternatively, you can contact us directly to request removal from our messaging list via our email info@SolarCoEnergy.com.
Help:
If you are experiencing any issues, you can reply with the keyword HELP via SMS to 949-482-2232 or send us an email at info@SolarCoEnergy.com.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.” You can also email us at info@SolarCoEnergy.com.
By using our website and services, you agree to this Privacy Policy and any future updates.